I moved to the usa and can't log in

msheri
Contributor
Contributor

Shalom lekulam,

 

I lisved in Israel and opened a pyapla there. I moved to the states a few years ago and now someone sent me a payment to my Israeli paypal. I can't log in because I need to get a text on my cell phone. The problem is that I no longer have my israeli cell phone. I haven't had it for many years.

 

How can I get into my account?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@msheri 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.

If you can't access it then your buyer may have to raise a dispute to get the money back again.




Advice is voluntary.
Kudos / Solution appreciated.
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