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I have to resend my documents. So i can confirm my identity

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I have to resend my documents. So i can confirm my identity

Hey its cassie i am having trouble confirming my identity on pay pal. I sent in a picture of my identification card and my social security card on my account over the last weekend. It said that you guys rejected it. But when i go back to try and send it again i have a problem doing that. it shows up sessions expired. Is there any way i can fix that