I got an email from paypal saying i closed my account, i did not.

[Eilish161]

I got an email from Paypal saying I closed my account, I did not. I've now made this one with the same details (nothing came up saying there's already an account with this or there has been an account with this email but...) I lost $12.10 which I hadn't moved into my bank and I'm scared because I had just verified my identity with bank statements and a license and I'm worried I've been scammed, I reached out to PayPal and they STILL haven't responded.

[PayPal_JonK]

Hello @Eilish161,

I'm sorry to hear you've run into some unauthorized activity on your account. Normally you could report any activity like this through our Resolution Center. However, since the account it occurred on has been closed, I'd recommend reaching out to our Customer Support teams for further assistance.

Good luck!

 - Jon K

[Eilish161 · Accepted solution]

ah yes sorry i was told that it happened because i must've made my account when i was underage... which tracks 😅