I dont have access anymore to my old mobile phone number.

zidane23
New Community Member
Im Latvian.I spent long time in UK and now returned back home.I dont have access to my old english mobile number and I cant confirm my identity.What I can do in my case?Thanks
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2 REPLIES 2

MLeMahieu
Contributor
Contributor

If PayPal doesn't let your submit proof of identity then you'll have to create a new account

 

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PayPal_Siobhan2
Moderator
Moderator

Hi Zidane23, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

PayPal accounts are country specific. As you have now returned to Latvia, please create a new PayPal account, and add your Latvian number to the account. If there are funds on the UK PayPal account you wish to transfer to your new account, please reach out to our Customer Support team, and they will be happy to assist. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone. 

 

- Siobhan 

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