I don’t want this business account

Katiemmawhite
Contributor
Contributor

I’ve just made my PayPal account and started selling my unwanted items on Depop- PayPal then wouldn’t let me view my account without forcing me to register as a business which I am not- I just wanted to sell a few bits and bobs but now I’ve been forced to have a business account which I really do not want. Is there any way I can reverse this account upgrade?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Katiemmawhite 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.








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Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Katiemmawhite 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.








Advice is voluntary.
Kudos / Solution appreciated.
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Katiemmawhite
Contributor
Contributor
Thank you very much
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