I don’t receive the authenticator code

Laurens_
New Community Member
Hello, When I login I need to verify myself by entering the given code when PayPal calls me. Unfortunately the call doesn’t come through, so I can’t verify myself in any way. Next to this it doesn’t give me any other ways to verify myself. Can someone assist me please? I can’t connect any PayPal services, because I need to be logged into the website. When I do this, I get stuck at the verification once again.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Laurens_ 


Contact options for Paypal at the moment are...

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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