I fogot my password and a follow what they say. click “having trouble logging in?”, enter my email, next and they need me do the security challenge, i finished all and after that, they said “sorry,we couldnt confirm its you”. i tried alot of time and cant see any option like they said in Contact Customer Service. I was call them but i cant do anything with robot voice. i dont know how to take back my password. thanks
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
