I cant change, add or delete my email address

Jawad4
New Community Member

I can not change, add or remove any of the 2 email addresses on my paypal account.

 

This is the message I keep receiving, If try to add, remove or change any of the email addresses.

Sorry, there's a problem. If you keep seeing this, please contact customer service.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jawad4 

 

Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.





Advice is voluntary.
Kudos / Solution appreciated.
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