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I cannot remove an old address due to not being able to delete old cards

taehoonsong01
Member

I cannot remove an old address due to not being able to delete old cards

Hello,

 

I am trying to remove an old address on my account.

 

It says I have 2 cards that are linked to it, and I need to remove the cards from my wallet.

 

However, I have already removed the cards from my wallet in the past, and I don't see them in my wallet anymore.

 

Please help. 

 

1 REPLY 1
RGThornton
New Community Member

Re: I cannot remove an old address due to not being able to delete old cards

G'day Mate, I had the same problem and from what I am reading so do a lot of others. The solution is quite simple.

Go to your EBAY account NOT PayPal.

In the account setting in EBAY select your Addresses and you can delete old mailing addresses. You cannot do anything with the old mailing addresses in PayPal. I hope this helps with this frustrating problem.