This issue has been going on ever since I got a PayPal account. If I buy frequently, every other day the account will be frozen and I would not be able to make purchases, set up a preapproved payment method using PayPal, or send money to businesses or friends/families. I have contacted PayPal support numerous times and each time they could not solve the problem or tell me why it is like this due to "security reasons." PayPal also takes an awful amount of time to get back to me, around 12 hours and they have also promised to call me, which I have never received one to this day. I am using my own account balance which has enough money for every purchase I wanted to make. I have also tried small purchases of a few dollars and larger purchases which makes no difference. Every time it gives me the same message:
"We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method."
I have a small online business on eBay and I need to use the funds in order to buy the products for my customers and PayPal has again and again made trouble for me to provide fast service to my buyers. When I asked PayPal what I can do next time to stop this, they said I have to provide my bank account or debit card to them. Which is nonsense. I think I should be able to use my own balance without restrictions and without providing more personal information to them. PayPal support said this restriction will be the last time this will happen to my account, last time and it is happening again. Right now, I am waiting once again for PayPal support to help me, which they probably won't. Can anybody here help or have any suggestions? Thanks!
