I cannot login to my account because the mobile number is not up to date
fmam
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Posted on
Dec-02-2020
02:11 AM
I don't have anymore the mobile number that I registered for my PayPal account. If I want to login I am asked to receive an SMS with a confirmation code, but I cannot receive it. If I want to ask for help, I first need to login, but I cannot. At the Dutch PayPal telephone all agents are busy and I cannot talk with anybody. I am stuck, if someone can help I would appreciate it.
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fmam
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Dec-02-2020
02:20 AM
I solved it.
I reset the password and in this way I could login into my account. Then I changed my mobile number.
Derek001
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Dec-02-2020
02:24 AM
Derek001
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Dec-02-2020
02:27 AM
When I tried to change my password it took me to the text authentication screen again🤦🏼♂️
Derek001
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Dec-02-2020
02:23 AM
Exactly the same with me. I can’t log in to change the telephone number. I cant message customer services as you have to log in to do that. Can’t get through on the phone! What do I do I’m locked out completely
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