I can’t remove my second email from my account!
SavannahD761
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Posted on
Jan-14-2020
06:57 AM
I have recently set up a paypal account. I have set up and confirmed my primary email address. When I typed in my secondary email address I spelt it wrong and now it’s there unconfirmed and I cannot remove it even tho the app says I can. Please help. I have also rang customer support who say it will be 6 hours before they can answer my call
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PayPal_Martina
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Jan-19-2020
06:21 AM
Hi @SavannahD761,
Thank you for your post and welcome to the Community Forum!
If you cannot remove your secondary email address from your PayPal account, I would recommend contacting our Customer Service. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).
I hope this helps.
Martina
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