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I can’t remove my second email from my account!

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New Community Member

I can’t remove my second email from my account!

I have recently set up a paypal account. I have set up and confirmed my primary email address. When I typed in my secondary email address I spelt it wrong and now it’s there unconfirmed and I cannot remove it even tho the app says I can. Please help. I have also rang customer support who say it will be 6 hours before they can answer my call
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Moderator

Re: I can’t remove my second email from my account!

Hi @SavannahD761,

 

Thank you for your post and welcome to the Community Forum!

 

If you cannot remove your secondary email address from your PayPal account, I would recommend contacting our Customer Service. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I  hope this helps.

Martina