I can't log into my main account

mattyblack
Contributor
Contributor

I need to contact a rep in new zealand to reset the password on my main account.  I was sent this link www.paypal.com/nz but when i use "message us" it sends my message to a rep that can't help.  Obviously, I can't call the number. 

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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hi @mattyblack,

 

I'm sorry to hear that you're having trouble accessing your account.  For this situation, we would suggest contacting our customer support.  You can reach our customer service at the bottom of any PayPal page by clicking "Help & Contact". Be sure to follow the prompts that best describe your inquiry to be sure you get to the correct team for assistance.

 

Thanks!

MichelleW

  

 

  

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