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I can't log in into my account to update my phone number

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Contributor

I can't log in into my account to update my phone number

Dear PayPal community,

 

I have a weird situation. I tried to log in into my account, however there is an authentication required. I have 2 options - "Receive a text message" or "Have us call you", but the problem is that my account has my old phone number which is no longer working. Is there a way to contact PayPal or update the phone number via email? What can I do in order to log in?

 

Thank you for your help in advance.

 

Cheers,

Manekena

1 REPLY 1
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Contributor

Re: I can't log in into my account to update my phone number

Hi Everyone,

 

I just logged in to see if there's any information regarding my problem, but looks like nobody has responded. Please assist me.

 

Thank you very much in advance.

 

Cheers,

Manekena