I can't find tracking number after invoice

jglazer63
Contributor
Contributor

I asked this a couple days ago but whoever replied obviously didn't read the message so I'll try again.  There was no REPLY button to continue that conversation:

 

I can't find tracking number after invoice
I created the invoice and sent to the customer

The customer paid the invoice

I shipped the product and printed the label (USPS) through Paypal by clicking the "Print Shipping Label" link on the invoice.

Now I cannot find the tracking number.  Nowhere on the invoice does it show the tracking number and I have a ton of transactions in my activity log.  So where do I click to get the tracking number associated with an invoice?

 

Thanks!

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2 REPLIES 2

moneymatters168
PayPal Employee
PayPal Employee

Hi @jglazer63

 

Have you tried to reach out to UPS customer service. As the sender you have information on the date you generated the label and the destination.

 

 Hope this helps 

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jglazer63
Contributor
Contributor

Please re-read the message and answer.  **** I CREATED THE LABEL IN PAYPAL FROM THE INVOICE!  WHERE CAN I FIND THAT TRACKING NUMBER IN PAYPAL!!! ****   Jeez.   Please read!

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