I can't close my account

olh2019
Contributor
Contributor

Hi,

 

My business partner and I never finished setting up our account before she left me. I am trying to close the account but I can't. There are no limitations or disputes that I can see and the balance is 0.

 

Any help would be great please.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@olh2019 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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