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I can't change the E-Mail that shows up in the PayPal payment confirmation Mail

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I can't change the E-Mail that shows up in the PayPal payment confirmation Mail

I have a problem, I had E-Mail "A" in PayPal and added E-Mail "B", and deleted E-Mail "A". When a customer buys a product on a service (for example SendOwl), the customer gets a PayPal E-Mail with the confirmation, but it always shows up E-Mail "A", even though I deleted it and it is nowhere in my PayPal Account anymore. 

 

In the Mail the customer gets, it says "Thank you for purchasing from brand xy (Mail A)..."

 

How can I make it that my new Mail shows up?

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Esteemed Advisor

Re: I can't change the E-Mail that shows up in the PayPal payment confirmation Mail

@jp100

 

Click on your profile (cog next to log out) then notifications in the blue band at the top > just under there which email address is showing?


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

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1 REPLY 1
Esteemed Advisor

Re: I can't change the E-Mail that shows up in the PayPal payment confirmation Mail

@jp100

 

Click on your profile (cog next to log out) then notifications in the blue band at the top > just under there which email address is showing?


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

View solution in original post