I can not confirm my identity documents

havanhuy1997
Contributor
Contributor

Hello,

I have problem with  identity documents, I opend my paypal in VIetname, but now I am living in Russia. now I can not verify my address.

When I uploaded my document, I received this message from Paypal : "We can't accept the document you provided, because the address shown on the document is in a country different than the one shown in your PayPal account. Please upload a new document that includes the address shown in your account."

Please help me, thank you.

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.