I am unable to verify my account
GLopez05
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Posted on
Mar-20-2019
07:14 AM
In order to accept a payment I apparently have to link a bank account. I try and enter my account and routing number but once I try to proceed it shows that it couldn’t verify my account and that I should contact customer service but I’m not sure why it’s doing that
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Account Status & Verification
1 REPLY 1
kernowlass
Esteemed Advisor
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Mar-20-2019
11:16 AM
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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