I am trouble accessing my old account i don't have the phone number no more
Mrw43
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Posted on
Apr-05-2020
07:13 AM
I am trying to access my old account i forgot the password i don't have the old phone number on this account how do i bypass the two way verification with the phone part
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ramberroya
PayPal Employee
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Apr-06-2020
06:42 AM
Hi, Hope everthing is doing well. I understand your concern and thank you for contacting community forum. To gain access your account you have to enter your primary email adderess and need to make sure you have access to it. You can click the link in order to reset your password. If you can no longer access the primary email, you may consider creating a brand new paypal account using a different email address. Please click the link how to reset password. https://www.paypal.com/ph/smarthelp/article/i-forgot-my-paypal-password.-how-do-i-reset-it-faq1933?a... Hope this will help resolve the issue. Thank you,
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