I am having trouble adding another email address in my PayPal account.

orlyumali
New Community Member

Why cant' I add another email address on my PayPal? I keep seeing this: "Sorry, there's a problem. If you keep seeing this, please contact customer service." I am using chrome, in my HP Pavillion with windows 10

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @orlyumali,

 

Welcome to the community forum and thanks for posting.

 

I am sorry about the issue that you're facing while adding another email address. The error might be due to some glitch on the website. In this case, I would recommend you to try using a different browser or clearing cache and cookies. Here's the link to know to add an additional email address. If you still face the same issue, I would recommend reaching out to our customer support team through the contact options available on our website.

 

I hope this helps.

Ayesha


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