I accidentally entered the wrong ID number

[biangking]

Paypal was looking for my identification card and since I don't have a any of the three then I still left it blank but I was planning on getting my national ID. On the other day, I opened it again and tried to put national ID on the blank and putted a random number on the other blank and suddenly my phone hanged (froze). Because I was getting impatient, I tapped my phone screen furiously and my phone started working again and I accidentally tapped the "submit" button and surprisingly PayPal accepted it. Now I don't know how to change it. Please help me. - Bianca

[PayPal_Olivia]

Hi @biangking,

I'm sorry to hear that incorrect information was submitted for your identification. Please contact Customer Service to discuss options for getting the correct information reviewed.

To contact customer service, please click Help & Contact at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.

I hope this helps!

Olivia