How to remove 2-step phone verification from my paypal account.?

Airidas12
New Community Member

My cell phone is broken ,and i can't log in to paypa because google auth is still activated.

 

I tried to call paypal but due to corona virus, the call line is closed.

 

 

Is there anyway how  can i remove it ?

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1 REPLY 1

Sidney08
PayPal Employee
PayPal Employee

Hello @Airidas12 , I hope you're doing fine.

 

You can deactivate 2-step verification at any time:

Go to your Settings.

Click Security.

Click Update next to “2-step verification.”

Click Turn Off next to 2-step verification, then the Turn It Off button.

 

You may also visit this link : https://www.paypal.com/us/smarthelp/article/what-is-2-step-verification-faq4057?app=searchAutoComple... 

 

I hope this helps. If you find this helpful, make our community better by giving kudos or accepting it as a solution.

 

Have a great day and keep safe.

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