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How to re-activate pre-approved payment for g cash?

Member

How to re-activate pre-approved payment for g cash?

I was linking my gcash to paypal after that confirmation has been received via email but still cannot cash in from g cash to paypal.. please help

19 REPLIES
New Community Member

Re: How to re-activate pre-approved payment for g cash?

me to i had that problem

New Community Member

Re: How to re-activate pre-approved payment for g cash?

I have the same problem... Please if there is any moderator or that can I help us, we need assistance
Member

Re: How to re-activate pre-approved payment for g cash?

Same here, have the same problems. I successfully linked my paypal account to gcash but when I tried to cash-in paypal to gcash I get an error. 

"We are unable to process your Cash-in request right now. Please try relinking your Paypal account to your GCash wallet. If the issue persists, please login to your Paypal account and select 'Help and Contact' for further assistance."

 

screenshot http://prnt.sc/f3kplk

 

New Community Member

Re: How to re-activate pre-approved payment for g cash?

Didnt you get any XGcash pre approval message?

Member

Re: How to re-activate pre-approved payment for g cash?

I have been linking my PayPal to gcash and was autorize but I can't cash in.. Please help
Member

Re: How to re-activate pre-approved payment for g cash?

I also need help with this kind of problem.  I can't cash-in to my G Cash account.  Please help me how to reactivate pre - approved payments for G Cash and also to reset PIN.

New Community Member

Re: How to re-activate pre-approved payment for g cash?

I had that same problem when I started using this feature but I remember the CSR told me to make sure that if I had a dual-sim phone, I should make sure that Globe is set as the main sim. I also did make sure that my paypal's name is the same as the registered name on gcash. I am not sure which of the two made it work. So just try them both. I hope this helps.

New Community Member

Re: How to re-activate pre-approved payment for g cash?

has anyone solved this problem yet? i reset my pin as instructed but nothings changed still.

Member

Re: How to re-activate pre-approved payment for g cash?

Try cashing in again. Mine went through..