How to prove legitimacy of a debt collection email?

MrMatthw
Member
Member

Hi,

 

Before I start, yes my PayPal is negative at the moment, but that's not the problem as I have the means to resolve this.

 

After only a week of it being negative, I have received a debt collection email from an Australian company called AUSTRALIAN RECEIVABLES LIMITED. It almost matches the negative balance. I tried to contact PayPayl regarding it, but on the phone, but they stated that they haven't sent any emails to me regarding a debt collection.

 

I don't know - Do I just put the money back into my PayPal account to resolve the negative balance, or do I check out this "debt collector" and pay them instead?

 

Thanks.

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1 REPLY 1

Anthony_1122
New Community Member
I'm in the same boat as you, received a text and then an email from these guys a week and a bit after my account went negative, the amount was the same as what I had negative on my PayPal. But PayPal states that you have 120 days to resolve the negative balance though? I've put back the remaining funds to go back to $0, just waiting for it to clear. So what's the go, will this be cleared once my account go to $0 or will these guys still keep asking for money?
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