How to get balance notifications on my phone?

DavidJoker101
New Community Member

I recently changed over to a new phone. So on my old phone when I texted bal or bought something, I would get a text message telling me my specific card balance (so no need for account balance, just money on the card I use) and tell me when that card was used and how much was spent. I switched over to a new phone and replaced my account phone number with the new one. But every time I text "bal" on the new phone, it tells me that my balance is 0.00. So how do I fix this? Please and thank you.

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