How to downgrade from Business to Personal account if Customer service not availbale?

rb84
Contributor
Contributor

Hi,

 

I upgraded my personal account to business, but I want to reverse it! I want my personal account back!

As far as I know I would have to contact Customer Service in order to get my old account back, but Customer Service is impossible to reach!

No email contact, no phone number is avaialable here! Paypal's Customer Service totally unavailable!

 

What shall I do?

 

Please HELP!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rb84 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





Advice is voluntary.
Kudos / Solution appreciated.
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