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How to close an account when..

Bob19521
New Community Member

How to close an account when..

...I get this error message:

Bob19521_0-1611342959816.png

and when I do to customer service page it sends me back to the page where the error message started.  It's a circular reference.

 

Is there an alternative way to close my account?

 

1 REPLY 1
kernowlass
Esteemed Advisor

Re: How to close an account when..

@Bob19521 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.