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How to Close account with Phone lines down

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New Community Member

How to Close account with Phone lines down

I need to close my account. On the website they said I have to call the phone line, but they aren’t there because of coronavirus precautions. How can I close my account despite this?
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Esteemed Advisor

Re: How to Close account with Phone lines down

@Das2018 

 

Unless there is a issue with your account that prevents you from closing it yourself for which you will need to contact customer service for assistance, here's the Close account checklist:

 

  1. Resolve any open disputes or account limitations.
  2. Zero out the balance.
  3. Cancel any active automatic payments.
  4. Remove financial info (bank accounts, cards).
  5. Go to Settings.
  6. Click Close Account under Account Options section.

 


Kudos & Solved are greatly appreciated. 🙂