How do you get to speak to someone?

[Chrissytodd]

My husband has passed away and I need to sort his account out.......what is the procedure

[Anonymous_User]

Speaking with a human can sometimes be a challenge - when you call, try pressing "0" once you in the phone maze.  It has worked for me in the past however, no guarantees.

[kernowlass]

@Chrissytodd

Sorry for your loss. The below link will show you what to do to close the account.

Also as you are in the UK if you want to phone the info is also below.

https://www.paypal.com/gb/selfhelp/article/how-do-i-close-a-deceased-customer's-paypal-account-faq16...

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.