How do I remove an incorrect email that keeps showing up when I check out?
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I had my PayPal, credit card, & email accounts hacked. I have put in 2 new emails as required, removed the hacked account, and changed the info. However, when I was checking out, I noted the hacked email account is showing up during the checkout procedure. It is no longer listed in my info, so how do I get rid of it completely? The hacked email is still in use since I am waiting on replies from other sites.
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Hi @Clem-2009,
I'm so sorry to hear of the unauthorized activity, but I'd be happy to help! First, I would recommend running a virus scan, clearing cache and cookies, and restarting your browser. Next, in order to avoid sharing of sensitive information, I would recommend contacting us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks,
Gwen
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