cancel
Showing results for 
Search instead for 
Did you mean: 

How do I log into my account after I've moved countries?

andi74
New Community Member

How do I log into my account after I've moved countries?

How do I log into my account after I've moved countries? I'm unable to update my security phone number with the correct info. I'm unable to connect with anyone over phone or chat support. I also tried creating a new PayPal account, but I couldn't do that either, since my email address is already linked to an existing account. Very frustrating.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: How do I log into my account after I've moved countries?

@andi74 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.






Advice is voluntary.
Kudos / Solution appreciated.