How do I close an account with money on it

[2452Monq]

Is there any way I can close my account it was accidentally made and I think someone has been using it that wasnt me. its a minimal balance under 10.00 and I cant get rid of it

[kernowlass · Accepted solution]

@2452Monq

You can't close a paypal account with a positive or negative balance.

Send it to a mate or a charity?

[2452Monq]

How do I send money to a charity if its money that I have to claim, I already unlinked my credit card but I have money that I have to claim

@kernowlass

[kernowlass]

@2452Monq

Well if you have to claim it then it can't be in your balance?

Can you explain a bit more where the unclaimed status is showing and are you the sender or receiver?

Also why can't you claim it?

[2452Monq]

It says money is waiting for you, I am the receiver, tried to refund the money but every time it says I need to add funds, I think its because he sent it in euros and I had the option to change it to usd and I did. 

[kernowlass]

@2452Monq

You can't refund something you haven't received yet.

If you changed it to USD and that is your currency then it should have shown up !!

[Kennyjeeper77]

It won't let me give the money away without adding a card or bank info and I am NOT doing that as I didn't set up this account and think someone else did it with my name

HELP