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How can I report the death of a PayPal account holder?

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Contributor

How can I report the death of a PayPal account holder?

I have gone round and round the houses with this one. All I can find is a page that tells me to send an email with the Death Certificate, but I can't see the bloomin' email address, because I don't use Googlemail or Apple.  

 

I need to close my deceased husband's PayPal account, and retrieve any balance, but, despite messaging on their Help thingy, PayPal have not got back to me. This is the last piece of admin associated with the death, and it is causing me the most problems.

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Esteemed Advisor

Re: How can I report the death of a PayPal account holder?