How can I delete an old Paypal personal account?

randyfmcdonald
New Community Member

Some years ago, I set up an old Paypal account using one of my regular E-mail addresses. I never used it and moved on. Things changed--I ended up using a new phone number, even.

 

I want to use Paypal again, and I have set up a new account with the E-mail that I do use. I would like to be able to delete the old Paypal account, but I have forgotten the password and I no longer have the phone number that I used in setting up the account.

 

What can I do? I can prove my identity in other ways. 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@randyfmcdonald

 


You need to contact customer services to resolve any account issues.

Click help / contact bottom left of Paypal pages for options available for your country.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@randyfmcdonald

 


You need to contact customer services to resolve any account issues.

Click help / contact bottom left of Paypal pages for options available for your country.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.