Help with Account authentication

ES115
New Community Member

Ive sent my Drivers permit to authenticate my account, after a week of waiting I sent my student ID. Its been well over a week if not two iirc. Do i need to provide more information or wait longer than 2-3 days? Thx

Login to Me Too
1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello ES115,

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.