Help please !! I can't access my account, it's not even getting to the verification page.
Jimzro
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Posted on
Apr-08-2020
10:46 AM
Help please !! I can't access my account, it's not even getting to the verification page.
All it say is > Sorry, we couldn’t confirm it’s you
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1 REPLY 1
cpat0204
PayPal Employee
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Apr-10-2020
09:52 AM
I hope all is well. If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet browser name and version, for example, Internet Explorer 11)?"
What can I do if I can't I log in?
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