Hello, can you advice please how to log in to my account? When I enter login info and password it wants me to authenticate with sms code, but I am not getting any! I dont know how paypal has registered my new phone number but recorded number is incorrect. I also dont remember my security answers for reset of the account and I can not ask for support as login is required and support over twitter is useless. Thanks for advice.
You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in). If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
