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Help email

SLPagnotta
New Community Member

Help email

Hello, everyone. I recently requested to change my name and have therefore received an email telling me to send an email to PayPal assistance to justify why I wish to. The problem is I only find “Call us” in the Help section, no “Email us”. Where can I find the email address I need to write them to?

 

Thanks.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Help email

@SLPagnotta 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.