Having troubles

Britt98
New Community Member

So Im having troubles getting to to my paypay account I don't have my old card or my old phone number is there another way to get into it

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Britt98 

 

You may have to contact customer services and for them to id. you via security questions and uploading i.d.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.


Advice is voluntary.
Kudos / Solution appreciated.
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