Having trouble getting past Authy
Vetdoc
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-29-2020
06:03 PM
Spoiler
I can’t access my Paypal account online.
Authy requires a “backups password” to let me decrypt my Paypal account. I don’t think I have ever had such a password. Authy says they don’t store passwords and can’t give me another.
I talked to PayPal by online messaging but they completely ignored my problem. They said they would email me a solution but to access the message, I have to log into my Paypal account. But the chase goes on because Authy needs the “backups password”............round and round in circles.
Authy requires a “backups password” to let me decrypt my Paypal account. I don’t think I have ever had such a password. Authy says they don’t store passwords and can’t give me another.
I talked to PayPal by online messaging but they completely ignored my problem. They said they would email me a solution but to access the message, I have to log into my Paypal account. But the chase goes on because Authy needs the “backups password”............round and round in circles.
Labels:
- Labels:
-
Login and Password
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- What to do when your trouble ticket is about to expire in Disputes and Limitations Archives
- Having trouble connecting the Visa Gift Card to account: Try agian! in Payments Archives
- one of my friend can't confirm his email in My Account Archives
- How can I require a phone number in an existing recurring payment application form? in Payments Archives
- Can’t reapply for cash card in Products and Services Archives