Have to reset password every time I access PayPal

Riverviewretail
Contributor
Contributor

Hello, Please help if you can. Thank you. I have to reset password every time I access PayPal. I don't have a problem resetting it, the problem is, the browser makes me reset it every time I log in. Also, when I call PayPal to get help, I can't get in. It says my phone number and account number are not correct. So, I am sunk. I am using the same phone number that I use that is in my PayPal account and PayPal even sends me a verification code via that same and only phone number that I have! For account number, I am using the bank account associated with PayPal. Not sure if that is the number I should be using, but I can't find another account number anywhere on the PayPal site.

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