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HOW TO DOWNGRADE

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New Community Member

HOW TO DOWNGRADE

HI. Im having a hardtime downgrading a business to personal. I mistakenly upgraded it. I dont think you can call paypal from PH. Pls help
1 REPLY 1
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Esteemed Advisor

Re: HOW TO DOWNGRADE

@Polpok 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.