HELP!!! lost mobile device and can't log in to change the number
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I have two factor authentication in my account, I no longer have access to that mobile device and I'm unable to log into paypal to even inquire about it. I had to create a different account to see if I can get someone to help, a real person, since these BOTS are useless for this situation because they are having me chasing my tail.
When I call th[Removed. Phone #s not permitted] I get stuck on automated support hell, then when I request for an agent, it tells me they can't serve my inquiry at this time. Does paypal have any actual live humans working there that can help me?
This has been the most frustrating experience with any company.
- Labels:
-
Login and Password
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Call them 0203 901 7000
There will be a bot just repeat that you cant access account and he will connect you to the person. I was waiting around 20 min till connected to a person. He changed my phone number on the phone
Good luck
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- What happens If money is transferred to old account? in My Money Archives
- I can not login and create password,because I already change phone no in My Account Archives
- Fake account with my email address in My Account Archives
- I cannot login because my phone number neefs to be updated in My Account Archives
- How to login after change phone number in My Account Archives