HELP PLEASE!
maegiray
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Posted on
Dec-23-2019
10:06 PM
Hello! Please help, I forgot the password of my old account and my security answers, as well as I lost my phone number but I still have the email address that I used to sign in on my old account. What should I do? I can verify it using my email add but it also asks for the code sent on my phone number (which I lost) or I have to answer the security question (which I also forgot). Yes I know, it's my fault! But I need your help right now 😔 Any help is highly appreciated ❤️
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sharpiemarker
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Dec-23-2019
10:36 PM
For customer assistance with this, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.
Kudos & Solved are greatly appreciated. 🙂
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