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HELP ME PLEASE I'M BEGGING!

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HELP ME PLEASE I'M BEGGING!

I'm tired of the paypal answer me as if they're a bots! They don't even read my email! I asked alot of times to help reset my password from my old account I can still use my email from that old account however I no longer have access of my old phone number from that account. I sent PayPal customer service the picture of my identifications for proof but it keeps saying the same thing over and over they're not even reading my email! This is so frustrating!