I apparently made an old PayPal account with the email I've had for a while. I can't remember the password, and the phone number attached to the email is super old, I don't have it anymore. So it won't let me reset my password, and I can't get in. I wanted to hook it up to the one I have now, but at this point I just want to close it. The online chat person didn't help at all, and I've been on the Help Hotline for at least 2 hours. I'm so frustrated I could cry, and nothing is helping.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
