Got confirmation code PP doesn't show my bank accoung

Mags007
New Community Member

I would like to confirm my bank account as I got the code with the 1 penny, however in my wallet no bank account shows and when I try to add mine again all I am getting is an error message.

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi Mags007, 

 

You are very welcome to our PayPal community forum. 

 

That is strange as if you added your bank account on correctly and you were able to initiate the confirmation process then it should be showing there. Did you try to put the code in before you received it or did you try to enter the code in and it was entered incorrectly? When entering the code you have three chances to enter it in correctly. If it is entered in incorrectly three times your bank account would be removed and disabled for use. If this is the case then I would recommend that you contact us by phone so we can help. You can contact us by clicking on the "Help & Contact" link at the bottom of any PayPal page. 

 

Thanks for posting, 

Paula 

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