Got a new phone number and now i cant log in
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every time i log in it asks me to do some sort of confirmation something about PSD2
but the phone number that it asks to call / text i no longer have access to
so i cant login and theres no other way to do this confirmation thing other than my old phone number
ive searched everywhere on the website to see if i could contact them by email somehow but everything requires me to login which i obviously cant
so if anyone could help it would be really nice
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You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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